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1. Document Collection

  • Collect physical medical files: patient case sheets, lab reports, prescriptions, X-rays, discharge summaries, etc.
  • Verify completeness and make sure all pages belong to the correct patient file.
  • Categorize documents by department (e.g., OPD, IPD, Radiology, Pathology).

2. Document Preparation

  • Remove staples, paper clips, and bindings→Repair torn or damaged pages→Arrange pages in correct order→Attach unique barcode or identification label for each file or patient.

3. Scanning Process

  • Use high-speed document scanners (A4/A3, duplex scanning)→Adjust resolution (usually 200–300 DPI for text, 600 DPI for images)→Save scanned copies as PDF, TIFF, or JPEG depending on requirement→Ensure clarity and legibility — rescanning if needed.

4. Data Indexing & Metadata Entry

  • Enter key fields manually or via OCR (Optical Character Recognition):
  • Patient ID, Name, DOB→Date of Visit/Admission→Department / Doctor Name→Type of Record (Prescription, Test Report, etc.)→Tag and link each document to the correct patient profile.

5. Quality Check (QC)

  • Perform 2-level quality check:

1. Image QC: Check clarity, cropping, orientation, and completeness.

2. Data QC: Verify correct indexing and data entry accuracy.
Maintain audit trails for reviewed and approved records.

6. Upload to Digital System / EHR

  • Upload digitized records to the Hospital Information System (HIS) or EHR platform.
  • Ensure correct linking with patient profiles.
  • Backup data securely in cloud storage or secure servers.

7. Data Security & Compliance

  • Follow HIPAA, NDHM (India), or other regional standards for data privacy.
  • Restrict access through user authentication and encryption.
  • Maintain logs of who accessed or modified records.

8. Integration & Automation (Optional)

Integrate digitized data with:

  • Hospital Management Systems (HMS)
  • Billing, Insurance, or Lab Systems
  • Use AI/OCR automation tools to extract key data automatically.

9. Reporting & Maintenance

  • Generate reports on digitization progress (files scanned, pending, etc.).
  • Regularly update records for new patient visits.
  • Maintain periodic backups and disaster recovery plans.