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FAQ's

Frequently Asked Questions

Find quick answers to the most common questions about our products, services, ordering process, and support.

What products and services does At Kalyani Enterprises offer?

At Kalyani Enterprises, we supply a wide range of high-quality industrial and commercial products designed to meet diverse business needs, ensuring reliability, durability, and consistent performance for all types of operational requirements.

Do you handle bulk orders?

Yes, we specialize in fulfilling bulk orders efficiently. Our team ensures timely coordination, competitive pricing, and smooth delivery to support the procurement needs of corporate, wholesale, and industrial clients.

Can I request customized products?

Customization is available for select product categories. Our team reviews your specifications carefully and works closely with you to deliver tailored solutions that match your exact functional, design, or capacity requirements.

Do you provide product samples?

Samples can be arranged depending on product type and availability. We offer samples to help clients assess quality, material specifications, and overall suitability before confirming bulk or long-term orders.

How can I place an order?

Orders can be placed through our official contact channels, including phone, WhatsApp, email, or by directly connecting with our sales team, who guide you through product selection and order confirmation.

 

What payment methods do you accept?

We accept secure payment options including bank transfers, UPI, and standard digital modes. Every transaction is processed safely, and we provide complete billing documentation for your records and accounting.

Do you issue GST invoices?

Yes, all purchases come with a GST-compliant invoice. Our documentation is transparent and accurate, making it easy for businesses to claim input tax benefits and maintain proper financial records.

What is the expected delivery timeline?

Delivery times vary depending on product type, order quantity, and destination. Generally, dispatch occurs within 3–10 business days to ensure timely and efficient service across different locations.

Do you deliver outside Mumbai?

Yes, we ship orders across India using reliable logistics partners. Our distribution process ensures safe packaging, timely dispatch, and transparent tracking for customers in different cities and industrial zones.

What is your return or replacement policy?

If you receive damaged or defective products, we offer replacements as per our policy. You simply need to share the issue details, and our team resolves it promptly and professionally.